Continued from here…
Not receiving any call from the service center, I decided to walk-in and pick up my laptop.
To my surprise, they hadn’t tried any remedy / work-around for the heating issue. Upon asking the reason I was shown a similar model running windowsXP (some customer’s) which was generating almost the same heat.
The difference was that it was running for a long amount of time (probably being tested for some other defect) and my laptop would reach that temperature within few minutes (without any apps running).
This seems no make no difference to the tech guys there.
I requested them to open the laptop, check for thermal paste and clean the dust on the fan if possible. They should have done that already (what if the customer isn’t aware of these things!); I am glad they didn’t turn down my request.
By this time my laptop keypad had turned into some sort of gray color, thanks to the dust at the service center.
I had given my side-carry bag(the one that came with the laptop); absolutely new and never used earlier (I always use my insect backpack), guess what, I couldn’t recognise the bag at first look. It looked as if it was dragged on the floor.
Nevertheless, I am happy that my laptop is back. 🙂